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About Us


Gretchen M Dahlen

Consumer Health Ratings is dedicated to providing consumers with information they can use to make better-informed decisions about their health care. Even though the field of healthcare ratings is not yet fully developed or deployed in the United States, sufficient quality ratings for hospitals and health plans currently exist nationwide, such that millions of consumers can benefit. We believe that greater engagement and involvement by consumers will help health care leaders improve the performance of their systems, help policy-makers make better decisions, and help the American people achieve better health.


ConsumerHealthRatings.com provides the most comprehensive listing of organizations that rate or report performance on specific hospitals, health plans, physicians, nursing homes, home health agencies and other health care providers in the United States. The ratings information is free. This site helps you:

  • Research how often hospitals provide recommended care for pneumonia and heart cases and follow guidelines to prevent surgical infections;
  • Find the health plans or medical groups that are more successful in treating diabetic patients, have better mental health follow-up or are rated high in member satisfaction;
  • Check your physician’s credentials such as licensure and board certification;
  • Discover which providers have significantly better mortality or complication rates on a wide range of illnesses, and much more.

This is the place to inform yourself about healthcare costs and quality before a medical crisis hits and you find yourself in an Emergency Department. Mortality is no laughing matter. Now is the time to plan ahead by making sure your local provider quality ratings meet your standards. At ConsumerHealthRatings.com, you will learn you have more choices than you ever thought possible.

The Dahlen Company, LLC

Consumer Health Ratings is provided as a public service by The Dahlen Company, LLC. The Dahlen Company provides management consulting and seminars in strategic business planning, Six Sigma quality and process improvement, and conducts retreats for Boards and Executive Leadership. We use a consumer-focused approach to assist Boards and healthcare leaders strengthen the performance of their organizations. Gretchen M. Dahlen, FACHE, has served as its President since its inception in 1993.

Ms. Dahlen is a Fellow in the American College of Healthcare Executives. She served as Chief Executive Officer for a small hospital and nursing home, and has led ambulatory care and medical group practices, home health, new ventures development and other healthcare services in Minnesota; Detroit, Michigan; and Wisconsin. A native of Minnesota, Ms. Dahlen received her undergraduate degree, cum laude, from St. Olaf College in Northfield, MN. She also holds a master's degree in Health Services Administration from The University of Michigan. She is a seasoned executive, with a commitment to high quality, consumer-friendly healthcare.

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