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Public Reporting of Quality - General

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Ambulatory Care Quality Measures and Public Reporting (pdf)

This report, approved in July 2006 for the Rhode Island Dept. of Health, takes a broad look at the state of ambulatory care measures across the United States. List and Table starts on page 14

Patients' Online Physician Ratings and Quality of Care: CABG

This article, by Okike, Peter-Gibb et al, published in the Journal of Medical Internet Research, Dec. 13, 2016, concludes: no correlation between patients' online rating and risk-adjusted mortality rates. Median number of reviews per doctor was only 4. Study based on 590 surgeons performing coronary artery bypass graft (CABG) surgery in 5 large states. See the abstract at this link, through PubMed

Article: Hospital Performance Evaluation: What data do we want ... (pdf)

Paper by Mehrotra, Lee and Dudley, UCSF, June 2003, gives some history regarding public reporting of quality, and provides perspective

Other Helpful Listings

2007 Guide to State Adverse Event Reporting Systems (NASHP)

State Health Policy Survey Report provides a snap shot of the scope and operations of state government adverse event reporting systems as of 2007. At that time, four states (CO, IN, MN and NY) reported facility-specific data online. 20 pages, published by National Academy for State Health Policy (NASHP), Portland, Maine, December 2007

Consumer Demand for Clinical Quality: The Giant Awakens (Classic)

This report by VHA was truly one of the most remarkable research reports in the field of consumers and healthcare quality. Given its date (2000 Research Series), it could be considered a ground-breaking classic. Although performance has improved in many areas since 2000, more leaders reading this report and asking some tough questions, can only help organizations improve at a faster rate. While the report is no longer available online, the press release summary is.

Model Public Report Elements: A Sampler (AHRQ)

Report addresses important considerations for professionals who are creating public reporting Web sites, with the goal to facilitate Web site design improvement. Examples included are better practices or common practices, since it is not yet possible to delineate best practices in the area of public reporting. AHRQ Publication No. 10-0088, prepared by R Adams Dudley, Judith Hibbard, et al, August 2010

New York State HMO Comparisons (Ratings)  Editor's Pick

Compare over 20 HMO, PPO or Medicaid managed health insurance plans in NY: Aetna, Affinity, Amida, CDPHP, CIGNA, Empire Blue Cross Blue Shield, Excellus, Fidelis, HIP (EmblemHealth), HealthNow, Healthfirst, Hudson, Independent Health, MVP, MetroPlus, Oxford, Total Care, UnitedHealthcare, Univera, VNSNY State, WellCare, YourCare. Topics include member satisfaction opinions, BMI screening, cancer screening, cholesterol control, diabetes care, Board certified doctors, & much more. Actual scores shown on the statewide report. Regional reports show general star level. Prepared by the state of New York for 2016, using 2015 member data. health.ny.gov

Nursing Homes: Challenges Remain - GAO Report December 2005 (pdf)

Report discusses findings on the adequacy of state surveys on nursing home quality and safety, and the oversight by CMS. Accuracy and reliability of data presented on CMS' Nursing Home Compare website are important considerations for consumers making decisions and choosing a nursing home. This 81-page report by the Government Accounting Office (GAO 06-117) is meant more for healthcare leaders and policy-makers, than for consumers. See Table 11 (page 65) to find out how your state compares to the nation's 15.5% of nursing homes cited for actual harm or immediate jeopardy. Over half of Connecticut's nursing homes received this cheerless distinction

See also Consumer Health Ratings - Ratings, Report Cards and Credentials - Compare Quality  Editor's Pick

See our main page for public reporting of quality ratings and comparisons for individual hospitals, nursing homes, health insurance plans, and other health care services. Check your physician's credentials and doctor's license in this category

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