This article, by Okike, Peter-Gibb et al, published in the Journal of Medical Internet Research, Dec. 13, 2016, concludes: no correlation between patients' online rating and risk-adjusted mortality rates. Median number of reviews per doctor was only 4. Study based on 590 surgeons performing coronary artery bypass graft (CABG) surgery in 5 large states. See the abstract at this link, through PubMed
Paper by Mehrotra, Lee and Dudley, UCSF, June 2003, gives some history regarding public reporting of quality, and provides perspective
Other Helpful Listings
State Health Policy Survey Report provides a snap shot of the scope and operations of state government adverse event reporting systems as of 2014. At that time, only 6 states (CO, MN, NH, MA, CT and IN) reported facility-specific data to the public. Not much change since 2007. 31 pages, published by National Academy for State Health Policy (NASHP), Portland, Maine, January 2016
Three part series on Best Practices in Public Reporting, by Judith Hibbard and Shoshanna Sofaer, 2010.
This report by VHA was truly one of the most remarkable research reports in the field of consumers and healthcare quality. Given its date (2000 Research Series), it could be considered a ground-breaking classic. Although performance has improved in many areas since 2000, more leaders reading this report and asking some tough questions, can only help organizations improve at a faster rate. While the report is no longer available online, the press release summary is.
Report addresses important considerations for professionals who are creating public reporting Web sites, with the goal to facilitate Web site design improvement. Examples included are better practices or common practices, since it is not yet possible to delineate best practices in the area of public reporting. AHRQ Publication No. 10-0088, prepared by R Adams Dudley, Judith Hibbard, Shoshanna Sofaer, et al, November 2011
Compare over 20 HMO, PPO or Medicaid managed health insurance plans in NY: Aetna, Affinity, Amida, CDPHP, CIGNA, Empire Blue Cross Blue Shield, Excellus, Fidelis, HIP (EmblemHealth), HealthNow, Healthfirst, Hudson, Independent Health, MVP, MetroPlus, Oxford, Total Care, UnitedHealthcare, Univera, VNSNY State, WellCare, YourCare. Topics include member satisfaction opinions, BMI screening, cancer screening, cholesterol control, diabetes care, Board certified doctors, & much more. Actual scores shown on the statewide report. Regional reports show general star level. Prepared by the state of New York for 2016, using 2015 member data. health.ny.gov
Nursing Home complaints are up, but citations for serious deficiencies are down. This 52-page report by the Government Accounting Office (GAO 16-33) is meant more for healthcare leaders and policy-makers, than for consumers. See Appendix section (beginning page 37) to find out how your state compares. Complaints are counted per nursing home, but not standardized to size. GAO recommends closer tracking and auditing
See our main page for public reporting of quality ratings and comparisons for individual hospitals, nursing homes, health insurance plans, and other health care services. Check your physician's credentials and doctor's license in this category