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Hospital Ratings from Patients & Consumers - Satisfaction Scores - free

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Compare Hospitals at Why Not the Best? (IPRO)  Editor's Pick

If you could choose only one website to check hospital ratings, this might be it. Shows trends and in many cases which hospital has the best performance in the country. Currently using 2015-2016 data for most measures. Some measure are older. Heart care, pneumonia, surgery, patient satisfaction, survival rates (mortality) and more. Trends are shown for many hospitals, and you might be able to find Top Performers in the country at this website. Operated by IPRO

HCAHPS - Patient Satisfaction Scores for Hospitals 2017  Editor's Pick

Use the Find and Compare hospitals tab to view patient satisfaction survey ratings and opinions by hospital inpatients across the US. Side by side comparisons for 3 hospitals at a time, 2016-2017 data. Find out how many patients would recommend their hospital, and the percent who give their hospital a 9 or 10 score. Voluntary hospital participation. Federal government oversees the HCAHPS survey process (H-Caps) - Hospital Consumer Assessment of Healthcare Providers and Systems

HealthInsight: National Rankings for Hospitals (all states)  Editor's Pick

Overall hospital rankings based on a summary of readmissions, mortality, AMI (heart attack), heart failure, stroke, blood clot, surgical infection prevention rankings, plus patient opinions and more. Health Insight, a project of Utah, New Mexico and Nevada, developed a helpful composite ranking for nearly every hospital in the nation, using at least 30 national CMS measures and satisfaction ratings from inpatients. Results shown by state. Easier to use than the federal HospitalCompare website, but less detail. Updated with 2014-2015 data

Hospital Ratings at HealthGrades (all states) 2018  Editor's Pick

Hospital Ratings (5-star, 3-star, 1-star) for over 30 diseases & inpatient procedures: Stroke, back surgery, COPD, diabetes, gall bladder surgery (cholecystectomy), bowel obstruction, GI Bleed, hip fracture repair, hip replacement, total knee replacement, prostate removal, TURP, hysterectomy (listed under gynecologic surgeries), respiratory failure, pneumonia, cardiac bypass, heart attack, heart failure, angioplasty, defibrillator, pacemaker, valve surgery, sepsis, pancreatitis, pulmonary embolism, abdominal aneurysm, stomach surgery, peripheral vascular bypass & more. Probably Medicare-only data for most conditions, although some states provide maternity, appendectomy, and bariatric surgery (gastric bypass) data. More extensive list than the federal government's site. Publicly-traded company. Most data in 2018 ratings are from Medicare patients, from 2014 to 2016. Click on More to see 3-year patient volume, and actual mortality or complication rates compared to predicted. Patient satisfaction ratings are featured by HealthGrades. One hospital at time, unfortunately

Healthgrades - Hospital Awards for Outstanding Patient Experience, 2017

List of 443 hospitals that achieved the 2017 Healthgrades Outstanding Patient Experience Award™, representing the top 15% of hospitals nationally. Data from April 2015-March 2016 patient satisfaction survey responses: Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey

Press Ganey Guardian of Excellence Awards, 2016 - hospital client awards

Press Ganey's list of Guardian of Excellence Awards in Patient Experience, and Clinical Quality were awarded to client hospitals who performed in the top 5% for the year. List also shows top 5% for Employee Engagement and Physician Engagement

Top Performers - Why Not the Best Hospitals (IPRO)

Side-by-side comparison tool of 4500 US hospitals called Why Not the Best? Using current data from the CMS Hospital Compare website, this tool helps people compare overall and composite performance on heart failure, heart attack, pneumonia, surgical infection prevention, and patient satisfaction, and identifies the top 1% of hospitals. Easy to use, but geared to health care professionals to improve hospital performance.Created by the Commonwealth Fund, transferred to IPRO in Jan. 2015

VA Hospital, Medical Facility Quality and Satisfaction Reports

The Veterans Affairs Office of Inspector General (OIG) makes its VA Medical Center reports available online. Titles include Combined Assessment Program or Community Based Outpatient Clinic Reviews; Audits; or Healthcare Inspections. Listed by date; use filters on right to select location. Topics include quality ratings and patient safety, consumer satisfaction & experience of care, nursing home contracts, screening and/or treatment times, volumes and more. Updated 2017

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Consumer Choice Awards (2015-2016) by NRC - hospitals

The National Research Corporation lists the winners of its annual Consumer Choice Awards for most-preferred hospitals in selected markets. Winners were determined by general consumer perceptions on hospital quality and image in NRC's annual Healthcare Market Guide ticker study. 2015/16 winners

Hospital Compare - at medicare.gov (all states) Hospital star ratings, complications  Editor's Pick

Federal government gives 1 to 5 stars and compares hospital ratings for heart attack (AMI), heart failure, pneumonia, COPD, stroke, hip & knee, preventing surgery infections, timeliness of Emergency (ER) dept., use of medical imaging in 2016 to 2017. Includes death rate comparisons from heart failure, heart attack, pneumonia, COPD, stroke, CABG; and return to hospital (readmission) rates. Click on Timely & Effective Care, or Complications. Shows 2016 volume and patient satisfaction HCAHPS ratings from 2016-2017. Some info on colonoscopies and cataracts. Editor's Pick because the government standardized broad ratings for all hospitals, and most ratings are based on more than just Medicare patients. However, it is still complicated. Small volume hospitals will not show data for some measures. Be sure to click on Show Graphs or View More Details. Today's stars may reflect older data than shown at the website. Read the fine print

Patients' ratings of their health care are not associated with technical quality of care

This article, by Chang, Shekelle et al, published in the Annals of Internal Medicine, May 2, 2006, concludes: Assessments of quality of care should include both patient evaluations and independent assessments of technical quality. Study based on adults 65 years and older. See the abstract at this link, through PubMed

Press Ganey Pinnacle of Excellence Awards - 2016 Client Recognition

The Pinnacle of Excellence Awards from Press Ganey Associates, Inc are given to their top client hospitals who have maintained highest performance in Press Ganey patient satisfaction, or clinical quality, or employee or physician engagement, for at least 3 years in a row

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