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Patient Satisfaction Surveys - State-level reports (hospital)

Primary Listings

Arkansas Hospital Volumes, Prices, Quality Ratings - by name of hospital

Find average charges (a proxy for average costs) for 40 common hospitalizations at specific AR hospitals by Clicking on INPATIENT PRICING after you've selected your hospital. Price List varies by hospital, but may include maternity and childbirth, stroke, chest pain, stomach disorders, back pain, nutritional problems (diabetes), blood infection (septicemia), rehabilitation, heart attack, cardiac cath, drug coated stent, congestive heart failure, kidney failure, urinary infection, COPD, pneumonia, total hip or knee replacement surgery, hysterectomy, psychiatric care, ventilator support and more. Note: Definitions conflict for whether data such as Volumes are Medicare-only, or reflect all patients. To find quality scores on emergency department, heart attack, heart failure, pneumonia, COPD, stroke, delivery or surgical infections, and patient opinions, click on QUALITY at each hospital's page. Hospital Consumer Assist is provided by the Arkansas Hospital Association. Prices from 2014; Quality and Patient Satisfaction scores reflect 2015 ratings

California: CalHospitalCompare.org - Hospital Quality Ratings & Patient Satisfaction  Editor's Pick

CA hospital quality ratings for heart care, hip and knee, gall bladder, surgery volume, pneumonia, COPD, stroke, preventing surgical infections & complications, maternity care, emergency department and patient opinion ratings; some mortality/survival rates. Dates of data are unclear, but may be back to 2012 or 2015. Compare hospitals side by side to find Superior Hospitals. Hospitals may be the best in one area but not in another. When viewing hospital report, click on View All, or you'll miss most of the information. Cal Hospital Compare is supported by Truven Health Analytics

Florida Inpatient Hospital Ratings, Price Range, Satisfaction, Readmissions

Search condition, readmission rates, infections, volume, length of stay and range of charges (price range), 2016-2017 data. All age groups (not just Medicare), extensive set of health conditions/diseases, and the ability to rank order by top hospitals at the head of the list. Patient satisfaction results also shown. Definitions at this site are not always easy to find. Click on the hospital name to additional information about the hospital. Hysterectomy listed under Women's Health instead of Surgery. FloridaHealthFinder.gov

Illinois Hospital and Ambulatory Surgery Center Ratings and Prices (IDPH)

Compare IL hospitals on heart attack, heart failure, pneumonia, surgical infection prevention, knee arthroscopy, cardiac surgery, safety measures, infection rates, some survival information, patient satisfaction, more. See volume and 2015 median charges (closest you'll get to average cost) for selected types of inpatients (e.g. birth, c-section, appendectomy, COPD, gall bladder), and outpatients at ambulatory surgery centers (such as bunionectomy, hernia repair, colonoscopy, lens, lumpectomy, tonsillectomy). May get a full report for one hospital at a time, or one measure at a time for multiple hospitals side-by-side, with state averages. Hospital Report Card by IL Dept. of Public Health (IDPH) for all IL cities incl. Chicago area, Peoria, Rockford, Springfield, Champaign. Updated 2017, using 2015 data

Maryland Hospital Quality Ratings (MHCC)

Overall consumer satisfaction, and Quality Data on common groups of illnesses or conditions for which people are hospitalized in Maryland. Topics include infections, heart conditions, pneumonia, COPD, hip and knee surgery, imaging, stroke, maternity and newborn care, and more. Click on details to see raw scores, since symbols can be confusing. MD Hospital Guide shows 2015-2016 data, pub. by MD Health Care Commission

Nevada Hospital Ratings and Patient Satisfaction Scores

Nevada Hospital Association shows NV hospital performance ratings on Emergency care, Heart care, pneumonia, stroke, COPD, hip and knee, infections, plus patient opinion ratings. Shows 2015 data (or later). Some measures may be the same as at CMS HospitalCompare website, but dates may vary. Scores also for adverse events, surgical complications, mortality, readmissions. Consumers may view 3 hospitals side-by-side. Volume levels for certain procedures are given, but mislabeled to read that lower volume is better.

North Carolina Hospital Ratings and Patient Satisfaction

Compare NC hospital performance (grouped by region) for patient recommendations (HCAHPS), Heart Attack, Heart Failure, CABG, Pneumonia, COPD Stroke, Hip/Knee readmissions. ON HCAHPS, see satisfaction for Patients Understood Care. Similar information is at the federal HospitalCompare site, but here all hospitals are side-by-side and may be easier to see by region. Consumers can choose graphs, tables of scores, trends, overall ratings and detailed questions. Site by the NC Quality Center and North Carolina Healthcare Association. Data are current to 2016 or 2017

Pennsylvania - Hospital Quality Ratings & Patient Opinions (PHCQA)

Compare PA hospitals side-by-side for heart failure, heart attack, pneumonia, cancer care, stroke, surgical infection prevention, Emergency Room, patient satisfaction (Consumer Assessment) and more. Similar info at the CMS HospitalCompare (dates may vary), but this may be easier to use and more than 3 hospitals can be compared at once; 2014-2015 data. Pennsylvania Health Care Quality Alliance (PHCQA) now merged with the Health Care Improvement Foundation, includes the PA Hospital Association (HAP), the Blue Cross Plans, the PA Medical Society and others

Rhode Island Hospital Inpatient Satisfaction, 2015

Patient satisfaction with individual Rhode Island hospitals is shown in the last columns. Quality scores also included. Published in Nov. 2016 with 2015 data. Website by the RI Department of Health

South Dakota Hospital Quality Ratings and Patient Opinions - free

Compare quality of SD hospitals on heart attack, heart failure care, pneumonia, infections and complications in surgery patients, patient satisfaction recommendations, children's asthma (limited data); MRI, Mammogram, CT and other imaging scans; ER care, stroke, hip and knee ratings, some pregnancy & delivery scores. Readmission and survival ratings are also shown for heart and pneumonia. Site by SDAHO (hospital association) generally shows 2012-2013 data. Same data as reported to CMS HospitalCompare (time periods may differ), but here all hospitals are side-by-side. State average, national avg and best 10% scores are shown. Easy to use, can sort to get best scoring hospitals on top

Virginia Hospital OP Charges, Case Numbers & Patient Satisfaction

Consumers can view median charge in 2016 for selected outpatient surgery (last tab) by hospital, ambulatory surgery center and for the state. Surgeries show case volume and common price for breast, hernia repair, colonoscopy, knee arthroscopy, fibroid removal, laparoscopy, gallbladder, hysterectomy. Hospital data (one facility at a time) shows inpatient cases by service line, financial performance & efficiency; patient satisfaction. Must click on additional tabs, or select printer-friendly in order to see more information. See detail and read carefully. Prepared by Virginia Health Information using 2016 data (some 2017)

Washington Hospital Quality Ratings and Satisfaction Levels

Compare WA hospital scores for Emergency Care (average 24 minutes before patients see a doctor or nurse), Surgical Infections (cardiac surgery, orthopedics, hysterectomy) Heart Attack, Heart Failure, Pneumonia, Stroke, Surgery (including hip and knee), and patient opinions. Mortality (survival) data for heart care and pneumonia. Consumers can find some of this information, and probably more current at the federal HospitalCompare site. Here all hospitals are side-by-side and may be easier to see, but data are older. Most data are up to 2015 or 2016 only. VIEW DATA GRID is an excellent way to see scores quickly. Be sure to Expand Grid when you see that option. Washington State Hospital Association

Wisconsin CheckPoint - Hospital Ratings and Patient Opinions  Editor's Pick

Compare hospital quality performance and patient satisfaction ratings for 125 hospitals in WI. Topics: heart attack, heart failure, pneumonia, surgical infection prevention and survvival for hip, knee surgery, heart, vascular, other cardiac, colon surgery and hysterectomy; patient safety practices, incidental appendectomy rate; deaths data. See how many patients would definitely recommend the hospital. Most data are from 2015-2016. Wisconsin Hospital Association makes quarterly updates. Even though the clinical topic list is sketchy (such as Bones and Digestive), WHA receives Editor's Pick for going beyond CMS measures, for showing all hospitals side-by-side, consumer ease in getting a free comprehensive quality report for one hospital, staying current, and showing comparisons to the benchmark best in the state

Other Helpful Listings

Iowa Hospital Quality, Safety and Satisfaction Ratings

Compare Iowa hospitals on heart care, pneumonia, readmissions, patient safety (including deaths of patients who were unlikely to die during hospitalization); stroke; surgical care, complications and deaths; maternity; infection prevention and more. Patient satisfaction ratings also shown. Interactive report only. Extremely slow to operate, since you can't compare hospitals side-by-side, nor get a full hospital report at once. Select the Iowa Report Table of Contents to find which measures show hospital names. 2018 Iowa Report by the Iowa Healthcare Collaborative (based in Des Moines, IA) uses 2015-2016 data

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