Find out how a sample of 6000 physicians rate Blue Cross, Aetna, CIGNA, Harvard Pilgrim, Medical Mutual of Ohio, Kaiser, Oxford, Humana, HealthNet and UnitedHealthcare health insurance companies (payers). On a scale of 1 (low) to 5 (high), the best can only muster a 3.3 overall rating. Scores indicate how easy a health plan is to do business with. By Medscape. Last Pub. 2014
See 2015 (9th Annual) Payor Survey by ReviveHealth (TN), by physicians and hospitals who contract with major health insurance plans. Composite Trust scores for BCBS, Anthem/WellPoint, Aetna, Humana, Cigna, United HealthCare. BlueCross BlueShield came out on top with physicians. Data from 2015. 2016 report also available, but lacks specific company ratings. Scroll to Past Trust Reports
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Complaint record from 2014, supplied by the Illinois Dept. of Insurance. Note: you will find the Blue Cross Blue Shield complaints under Health Care Service Corporation. Other HMOs include Aetna, Cigna, Health Alliance, Humana, Medical Associated, Meridian, Union, United Healthcare (IL and Rivervalley). Consumer complaints about the HMO are counted, and classified by type (such as claims handling. Four pages.