Best Pharmacy Buying Guide Survey of 78,000 members of Consumer Reports identifies satisfaction with pharmacies and how to save on drug costs. Independent pharmacies are compared to big chain pharmacies. Pharmacy waiting time and relationship with a trusted pharmacist are addressed in this survey. Members who went to independent pharmacies were more likely to report that the pharmacist suggested a lower-cost drug—21 percent—compared to only 9% reporting that chain pharmacists offered them a lower-price option. Best Pharmacy Buying Guide from the widely respected Consumer Reports. Survey updated December 2018