Find an accredited ambulatory health care facility or surgery center. AAAHC, the Accreditation Association for Ambulatory Health Care is a nonprofit that currently accredits over 6,100 organizations in a wide variety of ambulatory health care settings, including ambulatory and office based outpatient surgery centers, community health centers, endoscopy centers, lithotripsy centers, some managed health plans, medical group practices, retail clinics, urgent care centers, specialty services, and workplace clinics. (See also Joint Commission website for hospital-owned ambulatory surgery center accreditation.)
Accredited ambulatory surgery centres, by The Canadian Association for Accreditation of Ambulatory Surgical Facilities (CAAASF). Click on Member Search to find accredited surgicentres in any province in Canada. Unknown how many surgery facilities there are; Cosmetic surgery (plastic surgery) appears to be the dominant type of surgical center listed. None listed in Manitoba. The largest number of accredited surgery facilities appear to be in Ontario.
Find accredited healthcare facilities in all states, by The Joint Commission (TJC). TJC is formerly JCAHO – Joint Commission on Accreditation of Healthcare Organizations. It accredits hospitals and other healthcare organizations. Quality Check provides accreditation and comparison information for hospitals, behavioral health care, home health/hospice, laboratories, some nursing homes (called nursing care centers) & assisted living centers, and other health care services. A few actual scores for acute care hospitals and behavioral health (mental health) programs may be available for 2018. For nursing homes, consumers are advised also to check state inspection reports . We recently discovered a 1-star Florida nursing home (the lowest possible rating in the state) had been accredited by the Joint Commission. Consumers are always advised to check multiple sources and ratings when researching quality of care. Conflicts in scores may suggest quality is not consistent.
Find accredited hospitals and facilities through the Healthcare Facilities Accreditation Program. HFAP, founded by the American Osteopathic Association, lists names of acute hospitals and their laboratories, critical access hospitals, office-based and other ambulatory surgery centers; behavioral health, and primary stroke centers, that are accredited under the HFAP program. Competitor to the Joint Commission. Search function is not very user friendly.
Find free reports on deficiencies for Alabama nursing homes, assisted living, outpatient surgery facilities, hospitals, home health agencies, hospices, end stage renal disease treatment (kidney dialysis) centers, rehab facilities and more. Some Inspection reports may contain no deficiencies, but simply report a regulatory visit. Updated with 2020 survey results. Site by the AL Department of Public Health
Find California HMO, PPO and Medical Group ratings report card for 2019-2020. Kaiser Permanente of Southern California’s HMO Plan and Sharp Health Plan HMO received the highest ratings. The lowest rating went to Aetna PPO. Compare 10 largest California HMO health insurance plans: Aetna, Anthem Blue Cross HMO, Blue Shield, Cigna, Health Net, Kaiser Permanente Northern and Southern CA regions, Sharp Health Plan, United Healthcare and Western Health Advantage. Compare 6 of the largest PPOs: Aetna, Anthem Blue Cross, Blue Shield, Cigna, Health Net Life Insurance Company, United Healthcare. Clear, simple star system (5 stars = excellent; 4 stars = very good; 3 stars = good, 2 stars = fair; 1 star = poor) used for overall rating. Actual performance scores are not given, but may be available through NCQA. Quality measures (based on HEDIS scores) for asthma, cancer screening, child health, chlamydia screening, diabetes, heart care, maternity care, behavioral and mental health, and other expected care. Member satisfaction stars also shown. Complaint rates are reported for health plans in a separate report. Nearly 200 Medical Group ratings also provided by county for the larger groups of doctors. For example, nearly 60 different Kaiser Permanente medical groups are included; Sutter, Scripps, Sharp and many more. Prepared by the California state Office of the Patient Advocate (OPA), published December 2019.
Shows complaints, incidents (referred to as occurrences), inspection surveys, and adverse events that must be reported to the state for all types of health facilities licensed by Colorado. Includes hospitals, nursing homes, assisted living residences, ambulatory surgery, birth centers, chiropractic centers, dialysis clinics, hospice and home health agencies, outpatient physical therapy, adult day programs, mental health clinics, portable x-ray services, trauma center. A facility directory is also available as a simple list of facilities in each category. State government website by the CO Department of Public Health and Environment.
Find Infection Rates for Colorado hospitals, Ambulatory Surgery facilities, and outpatient dialysis centers, 2019. CO Dept. of Public Health (CDPHE) reports patient infections in health facilities, including hospitals, ambulatory surgery centers, dialysis centers. Infection Rates are compared to national average, on surgical site infections for breast surgery, colon surgeries, hip replacement, knee replacement surgery, outpatient hernia repair, hysterectomy; c.diff infections, central line bloodstream infections (CLABSI) in adult or neonatal ICU, critical care units & long-term acute care hospitals (LTACHs), and dialysis treatment centers (DTCs). If a facility is significantly better or worse, it’s highlighted. 2018 data published in July 2019.
Find and compare performance levels of nearly 1400 federally qualified community health centers (FQHCs) in each state. Together, they served nearly 30 million patients in 2019. Ratings on clinical measures include diabetes, hypertension, prenatal care, low birth weight, asthma, childhood immunizations, depression screening, weight management, dental sealants, cervical cancer screening and more. See Clinical Data section for three-year trends on “Awardees”. Altogether, the health centers have about 12,000 different sites across the US. They receive federal money to lower the price to low income patients. They are locally owned and managed. Services include primary medical care, dentist services, and mental health care. Excellent program if your community is lucky enough to have a community health center. UDS data from 2019.
Recent inspection reports for all types of healthcare facilities in Florida. Site includes ambulatory surgery centers, assisted living facilities, nursing homes, birth centers, hospitals, clinics, home health, hospice, lab, MRI and imaging centers (see health care clinics), dialysis, rehab agencies, residential treatment centers and more. Both regular biennial inspection reports, and those from complaint investigations are included. Site by FL Agency for Health Care Administration (AHCA) is easy to use. Updated for 2020
Compare IL hospitals on heart attack, heart failure, pneumonia, surgical infection prevention, knee arthroscopy, cardiac surgery, safety measures, infection rates, some survival information, patient satisfaction, more. See volume and 2016 median charges (closest you’ll get to average cost) for selected types of inpatients (e.g. birth, c-section, appendectomy, COPD, gall bladder), and outpatients at ambulatory surgery centers (such as arthroscopy priced at over $33,000 average in IL, bunionectomy [which had a statewide list price nearing $20,000], hernia repair, colonoscopy, lens, lumpectomy, tonsillectomy). Prices may be found under the SERVICES tab. May get a full report for one hospital at a time, or one measure at a time for multiple hospitals side-by-side, with state averages. Hospital Report Card by IL Dept. of Public Health (IDPH) for all IL cities incl. Chicago area, Peoria, Rockford, Springfield, Champaign. Updated 2019, using 2017 prices and 2018 quality data
Indiana Ambulatory Surgical Center consumer reports show information current to 2020. IN State Dept. of Health (ISDH) reports license expiration date, accreditation status, survey inspection findings, deficiencies, substantiated complaints, services available and more, for outpatient ambulatory surgery centers.
Find medical errors for Indiana hospitals and ambulatory surgery centers in 2018. The Indiana Medical Error Reporting System (MERS) final report summarizes 134 reportable events in hospitals and outpatient surgery centers in 2018. Eight (8) of 134 events occurred at ambulatory surgery centers. Adverse Events such as leaving a foreign object inside a patient after surgery, operating on the wrong body part, (remarkably, these avoidable surgical errors still happen) or Stage 3 or 4 pressure ulcers (bedsores) acquired after admission, are based on NQF’s list of 28 serious, largely preventable adverse events. List of events by facility name is a separate 285-page pdf file called Data Tables. IU Health and St. Vincent in Indianapolis, Methodist in Gary, Reid in Richmond, and St. Joseph in Ft. Wayne, IN had the greatest number of adverse reportable events in 2018. Market share data included. Published by IN State Dept. of Health (ISDH, in.gov) December 2019.
Annual LGBTQ Healthcare Equality Index designated 495 U.S. hospitals, clinics and other facilities as Equality Leaders for their policies and practices related to the gay, lesbian, bisexual transgender and queer community. An additional 193 were named as top performers. The Index had 765 active participants; more than 1000 other organizations were also researched. Criteria include patient non-discrimination (including hospital visitation) and staff training in LGBTQ patient-centered care; patient services and support; employee benefits and policies; and patient/community engagement. The list of healthcare facility Equality Leaders begins on page 16. Prepared by the Human Rights Campaign Foundation, 2020.
Massachusetts 2018 Serious Reportable Events shows surgical mistakes, pressure ulcers (bedsores), or serious injury or death after a fall or medication error, and other mishaps in MA acute care hospitals, non-acute hospitals and ambulatory surgery centers. Wrong site surgery (e.g. operating on the wrong body part) or wrong surgery occurred during 2018 at Massachusetts General Hospital, Boston Eye Surgery & Laser Center-West, Cataract & Laser Center Associates and North Shore, East Bay Surgery Center, Beth Israel Deaconess (Plymouth, Milton and East), Boston Children’s, Brigham & Women’s Faulkner, Brigham & Women’s Hospital, Cape Cod Hospital, Fairview, Harrington Memorial, Holy Family, Lahey Clinic, Lawrence General, Lowell General Hospital, Mass Eye & Ear Infirmary, Mercy Medical Center Campus, Newton-Wellesley Hospital, Southcoast Hospital Group (Charlton and St. Luke’s) and St. Vincent Hospital. Of the 171 Stage 3 & 4 pressure ulcers on acute care patients in 2018, 130 occurred at Brigham & Women’s Hospital. In non-acute hospitals, more than half of the reportable events were serious injury or death after a fall. Hebrew Rehabilitation Center reported 32 serious falls. Excel files only. From Mass.gov Health and Human Services, June 2019. (No updates as of August 2020.)
Compare clinic ratings and patient satisfaction among primary care medical groups in Massachusetts. Both adult and pediatric clinic quality and patient experience ratings. Must choose location first. Includes medical clinics that have 3 doctors or more. Patient satisfaction (willingness to recommend the clinic, ability to get a timely pediatric or primary care appointment and more) is measured statewide. Quality ratings on behavioral health (mental health), asthma, diabetes, cancer screening, and getting high quality of care. Healthcare Compass MA site by Massachusetts Health Quality Partners (MHQP) shows performance scores from patients in 2018 or 2019. Updated 2020.
Compare physician groups in southeast Michigan. The Greater Detroit Area Health Council provides a 7-county health care performance report at MyCareCompare.org. Compare medical groups (side-by-side) for diabetes care, cancer screening, blood pressure control, antibiotic use, strep throat testing, well child visits, immunizations, weight assessment, physical activity counseling, nutrition counseling, sexual health, low back pain, asthma medications, cholesterol and heart disease care. Easy to use. Medical groups are in Detroit, Ann Arbor, Pontiac and counties: Wayne, Washtenaw, Livingston, Macomb, Monroe, Oakland, and St. Clair. GDAHC was an early leader in quality transparency. Medical group data from 2018
Report of 384 adverse health events required to be reported by Minn. law, that occurred in hospitals, ambulatory surgery centers and behavioral health hospitals. These [Never Events] such as falls or pressure ulcers (bedsores) that resulted in a patient’s death or serious injury, or a foreign object left in during surgery, or operating on the wrong patient or wrong body part, were reported between October 2017 and Oct. 2018. There were 118 serious injuries and 11 deaths. View facility-specific data in the 109-pg pdf (near end of the report). Adverse Events in the 2019 report came from about 77 hospitals or ambulatory surgery centers. Report by MN Department of Health March 2019
Find HealthScores Physician Clinic Ratings in Minnesota, North Dakota, South Dakota and Wisconsin. Compare side-by-side (5 measures at a time) over 500 participating medical groups, hundreds of clinic locations and urgent care centers in MN; Fargo, Grand Forks, ND; Sioux Falls, SD and some WI communities for diabetes, knee replacement, vascular care, mental health (depression), cancer screening, controlling high blood pressure, heart (coronary artery) disease, asthma, vaccinations, appropriate care for children with colds and sore throats and more. Some clinics also have patient satisfaction scores. Medical groups include Allina, Altru, Apple Valley, Aspen, Avera, Brainerd, Children’s Physician Network, Dakota Clinic, Edina, Fairview, Fergus, Grand Itasca, Gundersen, HealthEast, HealthPartners, Lakewood, Mankato, Mayo Clinic, North Memorial, Northfield, Olmsted, Park Nicollet, Ridgeview, Sanford, St. Cloud CentraCare, St. Luke’s, St. Mary’s Duluth Clinic (Essentia), Stillwater, United, University of Minnesota, Winona Health Services, and more; OB-GYN clinics and Orthopedic clinics. Report by MN Community Measurement (founded by the MN Medical Association and seven non-profit health insurance plans). Annual data, probably from 2018. Must check each measure separately in “Measure Detail” to find out dates of service. Otherwise, the interactive format is easy-to-use.
Find healthcare associated infections for surgery in Missouri and central line infections. Both hospitals and ambulatory surgery centers (ASC) are included. Compare surgery infections for hysterectomy, hip, heart bypass (CABG), outpatient breast surgery and hernia repair. Click on DATA if you want to see the actual numbers of infections. Hospital-acquired Central Line Associated Bloodstream (CLAB) Infections are also presented by hospital. The site includes a symbol identifying whether the facility has a lower or higher rate than its comparison group. Report by the MO Department of Health and Senior Services (DHSS) shows 2018 data. Click on Infection Reporting Data to search.
Find WA clinic and health plan quality ratings reported at WACommunityCheckup.org. Compare care among nearly 400 medical groups in Washington state. See report called Improving Health Care in Washington State. Scroll to Medical Group Performance to see medical group rankings beginning on Figure 4 (colorectal cancer screening) or Figure 5 (overall 15 or more measures). Highest rated for 2019 were Virginia Mason, Kaiser Permanente Washington and UW Neighborhood Clinics for Commercially insured patients; Kaiser Permanente Washington and PeaceHealth Medical Group were highest for Medicaid patients. Groups also include The Polyclinic, Swedish Medical Group, Memorial Physicians, Pacific Medical Centers, The Everett Clinic, EvergreenHealth, Columbia Medical Associates, Family Care Network, Women’s Healthcare Alliance, Northwest Physicians Network, MultiCare, Harborview, Proliance Surgeons, and hundreds of others. Details are listed under “Scores” at the tabs/bar at the top of the page. Scores are provided for medical groups, clinics and 15 health insurance plans. Community Checkup by Washington Health Alliance, 2019 report was published April, 2020.
Find patient experience ratings with 351 clinics in 35 Washington counties. The primary care clinics represent 114 different primary care medical groups. Patients rated getting timely appointments, communications with their doctors and other providers, coordinating patient care, office staff, overall rating and more. Survey done in Fall 2017, with a solid 26% response rate. FQHC patient ratings are included. Medical Group ratings are grouped as Better, Average or Worse. Clinic-specific ratings start on page 14. Timely publication by WA Health Alliance, Feb. 2018
Compare 32 WA medical groups by how much health care waste they generate. Report by Washington Health Alliance used the Milliman MedInsight Health Waste CalculatorTM (Calculator) to rate medical group performance on 47 measures. The Alliance studied over 9.5 million services using these 47 measures of common treatments, tests, and procedures widely known to be overused. After classifying the services as either Necessary, Likely Wasteful or (definitely) Wasteful, they found about half of the 9.5 million services were probably not needed and therefore classified as “low-value”. Great improvement was made by the medical groups between 2014 and 2017. The top 10 low-value services are identified for both commercially-insured patients and Medicaid. Examples of overused services include annual cardiac screening if you’re low risk and have no symptoms; Opiates for acute low back pain in your first 4 weeks; Antibiotics for acute upper respiratory or ear infections. Consumers can potentially help avoid unnecessary costs by educating themselves on the top 10 low value services. Report titled “Right Care : First, Do No Harm: Calculating Health Care Waste in Washington State”. Alliance’s All Payer Claims Database was used in the 4-year analysis. Analysis is based on the national Choosing Wisely® program. Published October 2019 on WACommunityCheckup.org .
Physician group ratings from the Wisconsin Collaborative (WCHQ). Compare Wisconsin doctor clinics on scores for behavioral health (Depression screening); diabetes, cancer screening (Breast Cancer, Cervical Cancer & Colorectal Cancer); heart care, high blood pressure, tobacco use; HPV vaccine, pediatric vaccines, well child visits; Oral health and more. Includes Affinity, Aspirus, Aurora, Bellin, Ascension Columbia St. Mary’s and Wheaton, Associated Physicians, SSM Dean, Mayo Clinic Eau Claire and Franciscan La Crosse, Fort Healthcare, Froedert, Gundersen Clinic, Marshfield Clinic, Mercy, Meriter Unity Point, Monroe, Prairie Clinic, Prevea, Primary Care Associates Appleton, ProHealth, Reedsburg, ThedaCare, UW Health, Wildwood and others. Some medical groups report scores by individual clinic location. The Sort-by-Result option helps you see better performers on the top of your list for some items. Bar chart reports; use the hover feature in order to see the actual performance scores. Reports by WI Collaborative for Healthcare Quality (WCHQ); 2019 data
Nova Scotia (Canada) Hospital Quality reports show Wait times, Infections and other Patient Safety Events, and Serious Reportable Events. Report on health system quality is by the Department of Health, Nova Scotia, Canada. 2020 and 2019 data; often rolled-up to area or province-level. Long term trends are shown for many measures. Healthcare worker immunization levels for influenza are low relative to the United States.
Find a diagnostic imaging center that is accredited by the American College of Radiology. Consumers can search for ACR-accredited facilities in Breast Ultrasound, MRI, Mammography, Radiation Oncology, CT (computed tomography or CAT scan), Nuclear Medicine and PET, Stereotactic Breast Biopsy and Ultrasound
Compare healthcare quality results for NHS Trusts and Independent hospitals of all types in England. CareQuality Commission provides inspection ratings of Outstanding, Good, Requires Improvement or Inadequate. Overall Rating shown, as are how well the hospitals met standards for Safe, Effective, Caring, Responsive and Well-Led. Mental Health hospitals are included. cqc.org Inspection reports current through 2020.
Find Georgia healthcare facility Inspection Reports through the Georgia Department of Community Health. Use the map program called GaMap2Care to locate any state-licensed, registered or certified health facility (including ESRD) or assisted living personal care homes in GA. Check to see if there is a report available. Limited comparative information. Most hospitals do NOT have inspection violation reports. Nursing home and home health reports are referred to the federal NursingHomeCompare and HomeHealthCompare Web sites
Find hospital ratings on quality in New York state. Select NY hospitals to compare in care areas like emergency department waiting time, post-op complications, cardiac, patient satisfaction, readmissions, death rates or infection prevention. Data updated each year, although dates are hard to find (hover over the hospital’s score, or see the dates on the Printable Page). Most data are from somewhere between 2015 and 2019. Services include maternity, and volumes for some types of surgery (e.g. endoscopy, colonoscopy, hernia repair) and procedure counts for MRI, CT, cancer chemotherapy and psych evaluations. Some measures (e.g. surgery complications and mortality) and volume data go back to 2015. New York State Department of Health (health.ny.gov) site NY Health Profiles. Select one hospital at a time. You can select hospitals to compare, to see performance measures side by side.
Find a licensed healthcare facility or home health agency in Pennsylvania. Use the directory or locator to search by county for an Ambulatory Surgical Center, Birth Center, Community Mental Health Center, FQHC, Outpatient Rehab, End Stage Renal Disease, Home Health Agency, Home Care, Hospice, Hospital, Intermediate Care for Individuals with Intellectual Disabilities, Nursing Home, Pediatric Extended Care, Speech and Physical Therapy, Abortion, Psychiatric Residential Treatment Facility, and Rural Health Clinic in PA. Many of the sites have links to facility-specific inspection survey reports. Pennsylvania Department of Health
Compare hospital infection rates (HAIs) at South Carolina hospitals. Surgical site infection rates at SC hospitals for colon surgery, hysterectomy (abdominal), hip and knee replacements, and heart bypass (CABG), 2017 data. Central line infections in hospital ICUs, c. difficile and MRSA also shown; compare hospitals for each type of infection. Also check the list of facilities for rates of vaccination of healthcare workers in nursing homes and hospitals for annual influenza. Provided by South Carolina state Department of Health (DHEC)