HealthInsight provides national rankings for all home health agencies in the US. Overall composite home health ratings of quality and patient satisfaction are based on both quality and patient satisfaction. The rankings create a summary of 8 (minimum) to 16 measures of quality of care in 2017. The satisfaction summary is from the 25-question HHCAHPS survey, grouped into 5 measures of patient satisfaction in 2017-2018. Health Insight, composed of locally governed organizations in four western states, used the national CMS measures and data to develop a composite ranking. Easier to use than the federal CMS website, but less detail. Interactive tool allows very fast search by state. You must know the name of the agency, since you cannot search by zip code.
Home Health Compare is a free search tool from Medicare that gives detailed information about Medicare-certified home health agencies. Search by county or zip code and see performance scores related to home care services. Find the graphs to compare agencies on measures related to managing daily activities, pain, teaching patients or their caregivers, getting readmitted to the hospital and more. Five star rating system and actual scores. Patient satisfaction ratings included, with a national average of 78% who would recommend their agency. Report card shows 2017 or 2018 data.
Compare up to 3 hospices at a time at Hospice Compare by Medicare.gov. Site currently reports performance on 7 quality measures related to patient preferences and quality of care in managing pain and treating symptoms, 2018 data. Family satisfaction is also reported, including family training and communication, emotional support, pain management, overall rating of the hospice and willingness to recommend the hospice (national average is 84% would recommend). Site was new in August, 2017, and is updated quarterly by CMS. Search by zip code, state or city. All hospice agencies report, or face financial penalties. Published by the federal government. Excellent website.