Primary Listings

NCQA – Health Insurance Plan Quality of Care and Member Satisfaction, 2018

National Committee for Quality Assurance (NCQA) – the premier accrediting body for health insurance plans – annual State of Health Care Quality Report. Reports performance for over 1000 managed care HMO & PPO plans on measures of effectiveness (HEDIS) during 2018, in more than 40 health topics such as cancer screening, diabetes care, osteoporosis management, controlling high blood pressure, immunization rates, asthma care, COPD, diabetes, appropriate medications, maternity care, mental health follow-up and readmissions. Average member satisfaction and experience with getting the kind of care they expect (CAHPS) are missing in this year’s annual report. Aggregate data only. An example of the type of information found in this report: In 2018, about 45-46% of Commercial health plan members who visited the emergency department for a mental illness, had a follow-up within 7 days of the ER visit. Updated Fall, 2019.

Contact Us

We're not around right now. But you can send us an email and we'll get back to you, asap.

Start typing and press Enter to search